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SERVICE STAFF
Service staff attractiveness to work
THE VOICES
staff voice
Manners and communication offer great learning opportunities
For my first part-time job, I chose this restaurant because the staff seemed really friendly.
I wanted to work in a respectable environment and was attracted to the idea of learning adult etiquette and manners, and I felt that learning these things while I was a student would be useful in the future.
When I actually started working, my perspective and values broadened as I interacted with many people, and I naturally acquired customer service manners and communication skills. In an environment where I could feel my own growth, my confidence grew.
Service in your dream Italian restaurant
I have been interested in Italian food since childhood, and started working at THE SODOH HIGASHIYAMA KYOTO, which is close to my university.
When I visited the restaurant for the first time, I saw the staff serving food and wine with lovely smiles on their faces, and I thought to myself, "I want to work like that too!"
Working at this restaurant gave me valuable experience that I could not have gained from a regular part-time job.
For example, providing fine cuisine, hosting special occasions, and considering how to offer services tailored to each individual customer have broadened my horizons and values.
By providing service while thinking about what will make our customers happy, you will naturally acquire customer service manners and communication skills, and it is an environment where you can constantly feel your growth.
The desire to make people happy fosters growth and fulfillment.
I like thinking about what makes my friends happy, and I have been looking for a job where I can utilize that skill in service.
I chose this restaurant because it is close to my university and I wanted to learn higher-level customer service skills by working at a prestigious restaurant.
I was particularly attracted to the historical buildings and stylish spaces, and found significant value in working in Kyoto's traditional atmosphere.
I was so impressed by the refined service and atmosphere of the staff at the Tokyo branch that I decided to work at the Kyoto branch.
Since I started working here, I have experienced growth in various aspects through my daily work, not only in my choice of words and attitude, but also in my ability to see the bigger picture of my surroundings and how to provide detailed service that is tailored to each individual customer.
I feel a deep sense of fulfillment in my work, as I am now able to provide services with confidence in an environment where I can experience true growth.
FEATURES
attractiveness of work
01
A stage performance that makes the most of your language skills
We welcome guests from all over the world for various purposes. The staff working here are also in an international environment.
02
To hospitality professionals
We operate a number of buildings with history and prestige, such as the Oriental Hotel Kobe, which has long entertained dignitaries, the 400-year-old restaurant Kawabun in Nagoya, and the Akasaka Prince Classic House, a state guest house that has been loved for over 50 years. The best stage is prepared for those who want to be the ultimate in hospitality.
03
Working at the world's finest restaurants
Plan・Do・See, which has opened more than 30 stores so far, has also won a Michelin star, and based on its quality and know-how, we have created the best restaurant and cuisine with new Michelin-starred chefs. Masu.
04
Challenge to product development
Menu development and service improvement are led by each staff member who is closest to the customer regardless of age or age.
WORKS
restaurant staff jobs
Waiter
Serving customers who have taken their seats, taking orders, proposing menus, and serving drinks and meals.
Sommelier
We will guide you to wine. If you have a sommelier qualification or want to become a sommelier, please apply.
reception
Coordinating which seats to guide customers to while looking at the reservation status and visit status. We will also escort customers to their seats.
bar makeup
If you are interested in bartending, you will also be given the role of making drinks at the bar counter.
menu development
We think about what our customers want and work with our kitchen staff to evolve our daily menu.
promotion
Regarding attracting customers on the web on SNS and eating and drinking sites, we will decide the person in charge within the staff and operate it.
PROGRAM
System/Mechanism/Environment
The Plan・Do・See Group continues to increase the value of towns and provide the most comfortable spaces.
The most important thing for the success of such work is the members who work there.
An environment such as places and systems where you can spend your days with higher motivation and a sense of job satisfaction,
And there is culture in Plan・Do・See.
performance-based
fair evaluation system
At the Plan・Do・See Group, we fairly evaluate members who have achieved results and contributed to the team, regardless of age or experience, and reflect this in their salaries. In order to ensure equal evaluation, we have set only the minimum number of vertical positions.
Salary linked to ability
DOING (part of skills) BEING (way of being/how to face work)
Ability evaluation on the two axes of
Semi-annual goal-setting interviews with direct superiors
・Evaluation of the achievement rate for the achievement of the set goal
・Other quantitative evaluations for individuals
Work more freely
In-house side job system
In addition to the work that you mainly do,
This is a system in which another business is outsourced as a side job.
It's optional, so it's different for members who want to do it.
You will be paid a fee and work as a side business.
Example) store development, design, personnel, etc.
This is an opportunity to develop your career and broaden your horizons.
example
- Ski resort developer
✕ Restaurant staff - In charge of new hotel development
✕ Restaurant staff - Long-established restaurant redevelopment manager
✕ Restaurant staff - In charge of Southeast Asia Human Resource Education Business
✕ Restaurant staff - In charge of new graduate recruitment and training
✕ Restaurant staff - In-house information magazine editorial department
✕ Restaurant staff - Karuizawa Whiskey Revival Project
✕ Restaurant staff - uniform design project
✕ Restaurant staff
PLACES
Affiliated store list
create a flow of people
increase the value of the city
At the Plan・Do・See Group stores, each space you choose has its own history and story that can only be told in that place.
By inheriting that story and creating shops that symbolize the town, we will create a flow of people and a lively town.