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Dear customers

Report on the situation due to a fire

We would like to thank you for your continued support.

Around 4:10 pm on March 13, a fire broke out in the waiting room of THE SODOH HIGASHIYAMA KYOTO.
Fire outbreaks can be prevented by using non-combustible materials as much as possible while managing wooden buildings.
We apologize for the inconvenience caused by the temporary evacuation of our customers.
We sincerely apologize for the inconvenience.

As a result of investigations by the fire department and police station, it was found that the cause of the fire is likely to be the electrical equipment managed in the facility for the purpose of preparing for the day of the reception.
Currently, with the highest priority given to the safety of our customers, we are already operating as usual under the confirmation and guidance of the administration.
We will continue to thoroughly manage the facility and strengthen the system once again so that everyone can use the facility with peace of mind.
All employees will do their best. We look forward to your continued support in the future.